Fees and ChargesThe Freedom of Information Act and the associated Fees Regulations stipulate that we cannot levy a fee for information unless there is a statutory basis for doing so or the amount of time taken to locate the information exceeds 18 hours. However we are allowed to charge for disbursements related to the provision of information and any reformatting requested by the applicant provided we ensure that applicants are aware of any charges which may be made.
No charges will be made for any information accessed via our website.
For any information which is provided in hard copy and where there is no statutory provisions for charges, we may charge for photocopying (50p per copy), reformatting (applicant will be informed prior to producing information regarding the charge dependent upon the amount of materials used e.g. CD, paper etc) and postage.
If you want any further information about the provision of information or have any difficulty accessing information provided on our website please contact the email address above.
If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to the address above.
Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process.
If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner whose address is;
FOI/EIR Complaints Resolution,
Information Commissioner’s Office