NHS Nottinghamshire County has partnered with DisabledGo aiming to transform patient satisfaction amongst disabled people.
Working with DisabledGo we have produced a comprehensive online disabled-access guide to our healthcare premises - providing free, detailed access information to, for example, local hospitals, health centres and GP surgeries.
How to find a GP surgery with step free access or a health centre with a hearing loop now couldn't be easier. With a couple of mouse clicks users can find out this information as well as much more accessibility guidance.
This will empower disabled people to make an informed choice about where they go for their healthcare, resulting in better patient experiences.
Click on the links and images to visit NHS Nottinghamshire County's DisabledGo profile.
Developed by disabled people for disabled people, DisabledGo, surveyors trained in evaluating accessibility have compiled detailed guides to every NHS Nottinghamshire County healthcare premises, including GP practices, dental surgeries, opticians, pharmacies, walk-in centres and hospital departments.
Kate Davies OBE, Assistant Director for Equality and Diversity NHS Nottinghamshire County said, "For the first time, disabled patients, their families and carers now have a real choice about how they access healthcare services according to their own personal need."
Mark Price, Access Volunteer for Disability Nottinghamshire said. "As a disabled person I do feel this website gives me a much improved choice on where I can go for any medical needs in advance.
"Rather than getting to the surgery and finding there is nowhere suitable to park, never mind where or how to get into the surgery."
Disability Access Guides
We are delighted to announce the annual review of NHS Nottinghamshire County Healthcare premises including GP practices has now been completed by Disabled Go. As part of this an additional 64 new venues across NHS Nottingham City were visited and added to the Disability Access Guide - bringing the total to 192, an impressive 91%.
The guide was launched at an event at Bulwell Riverside Health Centre on Tuesday 18th September and was attended by service users, PCT representatives and organisations representing people with disabilities. Robin Ash (pictured) from the British Deaf Association delivered an enlightening presentation on experiences and barriers faced by the deaf community when accessing NHS services and Kate Davies, confirmed the LAT's ongoing commitment to equality with funding secured for the Disabled Go project for a further two years.
To view the access guide, visit http://www.disabledgo.com/en/org/nhs-nottingham-city-and-nottinghams. Please ensure the link is added to your organisation's website to ensure service users are able to view accessibility to premises.
If you have any questions or require any further information, please do not hesitate to contact Glenda Webb