Crisis intervention community support service

Every year, thousands of Nottinghamshire patients are admitted to hospital unnecessarily, because they don’t have enough support at home. Now a unique service has been launched in part of the county to tackle the issue.

Crisis intervention community support service transcript [Word Document - 35.5 KB].

GPs have commissioned the British Red Cross to run a crisis intervention community support service for NHS Nottinghamshire County, through local surgeries and community nurses and matrons. This means that they can step in at a moment’s notice and prevent a problem becoming a crisis - and a crisis becoming a hospital admission.

The enhanced service is available 7 days a week to residents aged over 18 who live in parts of the county to the north and east of Nottingham, which includes the district of Gedling, Eastwood and Hucknall.

It is already proving vital in providing short-term care and support in the home for people after an accident or illness, giving them the confidence to continue their daily lives.

Watch this film now to see how Gwen and John are supported by this special local service.